Reimagining Student-Centered Support

Presented by: Kat King, Instructional Technologist; part-time English Instructor, Diablo Valley College

Speaker Bio:

Kat King is an Instructional Technologist at Diablo Valley College and part-time English instructor at Las Positas College. She works as a member of DVC’s DE, POCR, Student Center, Professional Development, and MarCom teams.

Session Info:

Polling students in our Student Advisory Committee at Diablo Valley College, we found many were missing out on valuable services that could help them complete their pathways. Part of this is because college students are often expected to scramble around complex websites or campuses tracking down various services they need – like counseling, tutoring, career advising, and basic needs services. To further complicate things, many students aren’t sure what to look for to begin with! Learn how we adapted and reimagined online student support through a student-centered model. We’ve rolled out seven Student Centers across our two campuses based on interest areas identified through guided pathways work. Each Center brings specialized tutoring, counseling, career advising, librarian services, and more to students both online and on campus. Students can now connect to services through both Canvas and our college website. Learn from our tips, bumps in the road, and – most importantly – success stories from students and staff. Time for Q&A will be included.

Session Outcomes:

• Identify student needs for wrap-around support beyond the classroom that are easily accessible online.
• Have a visual framework for effectively communicating services with students on Canvas and campus web pages.
• Share team-building strategies with their colleagues when bringing together departments and student services that are often siloed.

Session resources:

https://bit.ly/3NlvUCZ