Anita Crawley is the Director of Student Support for the Online Education Initiative. Anita has worked at community colleges in Maryland and Illinois as an academic and career counselor. She developed and instructed First Year Experience, Career Development, Personal Growth, and Diversity courses and then became hooked on how technology can facilitate the support of students. After developing and teaching online courses and online student services, she directed a distance learning program. She has also taught faculty how to teach online for the Illinois Virtual Campus and UCLA Extension. Her book, Supporting Online Students: A Guide to Planning, Implementing, and Evaluating Services was published in 2012.